Archive for the ‘Communication’ Category
February 18th, 2010
What is a time waster? A time waster is anything that decreases your productivity and your effectiveness. Usually, a time waster causes a shift in attention away from your No. 1 priorities. Many time wasters are a form of interruption. 3 Major Categories of Time Wasters:
Read the rest of this entry »
February 12th, 2010
The nation's small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
Read the rest of this entry »
December 8th, 2009
For people who like entertainment and music on the move the headsets are the best option. Using the headsets one can tune in to his favorite radio station or play his favorite track no matter if he is in or outside his house. They are not very expensive yet give one the privacy and personal entertainment.
Read the rest of this entry »
July 28th, 2009
When you're a company that provides a service for customers, you are guaranteed to get customers in need of help, offering feedback, or any number of things. Some companies only get a few of these customer contact situations. Others get a steady influx all day long. Some companies land right in the middle. In any situation, the customer needs to be able to easily contact the company, and be able to expect a response from an employee in the company. This is where a contact center comes in.
Read the rest of this entry »
July 28th, 2009
Direct marketing people are results oriented people. Everything aspect of their marketing activities must motivate a call to action - something that has to be done now by the reader - and whatever that action is it must be measurable.
Read the rest of this entry »
July 15th, 2009
Facts About Call Recording
Read the rest of this entry »
June 5th, 2009
As the Internet matures and worldwide audiences access the Internet, companies and webmasters alike face challenging decisions when considering the translation of their Web resources into foreign languages. This is no longer a future challenge because it is estimated that more than 50% of Internet users are now non-English speakers.
Read the rest of this entry »
June 4th, 2009
What is PC telephony? This is a system where you can make calls from your computer and connect all over the world. This type of technology is used by businesses that need to contact a large number of people by telephone, either through telemarketing, generating sales leads, setting appointments, sending out messages, etc. The calls are made through the computer using software that is specifically targeted for their type of calls. Businesses can use their own telephone lines to use this technology as well as service providers like Skype.
Read the rest of this entry »
May 25th, 2009
With so many different phone numbers to dial for so many different organisations, each starting with different codes, it's easy to lose track of which are premium numbers and which are free. Many people recognise the 0800 number as being free to call but wrongly assume any other combination of numbers will result in a costly call. However a 0845 number is fortunately not one of these. In fact, these numbers are incredibly beneficial to both business and consumers; with the most important being the low cost.
Read the rest of this entry »
May 25th, 2009
I am not the first person to recognise that business depends on one factor, communication. If you have a great product that you want to sell to people you need to communicate to them to show them what they could have in their lives. If you have a service that would be useful to people you need to get that message across. If you have a great business idea but need funding you need to share it effectively with the right people and if you have a business and want to minimise the loss of productivity then you could benefit from effective communication. There is a common misconception that communication skills cannot be taught. The misnomer follows that one either has the gift of the gab or one doesn't. This may be partially true but there is a phenomenal amount that can be achieved through communication training.
Read the rest of this entry »